Prescriptions can be written by any of the following licensed professionals: MD (medical doctor), PCP (Primary Care Physician), Psychiatrist, Dentist, Doctor of Osteopathy, Physician's Assistant, Nurse Practitioner, or Naturopathic Physician. Prescriptions from Chiropractors, Optometrists, Podiatrists, and Psychologists are not acceptable unless the prescriber is also a licensed MD or DO.

Prescriptions are generally provided on a doctor's prescription pad, doctor’s office letterhead, or printed prescription form. All prescriptions must contain your doctor's signature, your doctor's contact information, the patient's full name, and a description of the therapy prescribed. If necessary, based on the therapy prescribed, we will set your CPAP/BiLevel machine to the recommended settings. 

Generally, if your primary residence is outside the United States and you have a prescription from your doctor in that country it should be valid for your purchase as long as it meets the requirements outlined above. If you are unsure if your prescription is valid we would be happy to review it to ensure that it meets current FDA regulations for your purchase. 

No. In most cases we can accept prescriptions written in any language. In certain circumstances we may request a certified translation be provided in English. We will inform you, after reviewing your prescription, if this is the case.

Once we have your prescription on file we will keep it for all future orders. You do not need to send a new prescription every time you order. If we have your prescription on file, please note it in the comments section upon placing an order online or inform the sales representative on phone orders. If your required therapy has changed since your original prescription, please update your account or provide the new prescription to our team.

In general prescriptions for CPAP and Oxygen Therapy are valid for life so your prescription will qualify regardless of how old it is. If you are unsure if your prescription is valid we would be happy to review it to ensure that it meets current FDA guidelines for purchase.